Contact Budget

Before you go

Reservations 7am - 10pm, seven days a week: Ireland: +353 (0) 9066 27711

United Kingdom: 0808 284 4444 (Freephone from BT landlines. Calls from mobiles will be charged at your network's chosen rate)
Email reservation (pre-rental enquiries only): Ireland: reservations@budget.ie

United Kingdom: Budget.Reservations@bcn.budget-emea.com
Corporate enquiries (United Kingdom): For enquiries on Corporate Programmes - contracted car and van rental - call 0844 544 7722

For enquiries on Business Connections - car and van hire for small businesses - call 0844 544 7722

Calls cost no more than geographic numbers (01 and 02) and are included in any inclusive minutes or discount schemes you may have as part of your plan. Actual costs vary depending on provider.

During your journey

Queries during the rental period should be referred to the hire station where you picked up your vehicle. Contact details are provided on your rental agreement.

24-hour breakdown assistance: 0800 200 888

Calls from abroad or mobile phones:
+44 121 275 3452

After your journey

Customer Services 7am - 5pm, Monday to Friday: 0808 284 3455 (Freephone from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.)

Calls from abroad: +44 1344 484100, select Option 2.
Calls from outside the UK are charged at international rates.
Email customer services (post-rental queries only): customer.service@budget.co.uk
Personal Accident Insurance (PAI) Claims: 0345 602 9429

Get in touch by post

Avis Budget House Park Road Bracknell Berkshire RG12 2EW United Kingdom

Dispute resolution

We are a member of the European Car Rental Conciliation Service (ECRCS) and a number of local car rental conciliation services. These organisations independently review disputes with no additional cost to you. If you make complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. We will tell you who this is.